talk to customers

Meaning

This phrase means to communicate, assist, or interact with the people who buy a company's products or services. It is a common, everyday expression used in retail, customer service, and sales roles to describe daily responsibilities.

Examples

• I talk to customers every day to help them solve their technical problems.

  I talk to customers every day to help them solve their technical problems.

• As a sales representative, you need to talk to customers with a friendly attitude.

  As a sales representative, you need to talk to customers with a friendly attitude.

• She prefers to talk to customers over the phone rather than via email.

  She prefers to talk to customers over the phone rather than via email.

• Our team is trained to talk to customers politely, even when they are angry.

  Our team is trained to talk to customers politely, even when they are angry.

• Do you enjoy your job, or do you find it hard to talk to customers all day?

  Do you enjoy your job, or do you find it hard to talk to customers all day?

Common Mistakes

• ✗ I need to talk customers about the new order.

  ✓ I need to talk to customers about the new order.

  The verb 'talk' requires the preposition 'to' when indicating the person or group you are communicating with.

• ✗ He talks to the customers every mornings.

  ✓ He talks to customers every morning.

  We usually use the plural noun 'customers' without the definite article 'the' when speaking generally about job duties, and 'every morning' is singular.

Related Expressions

Practice

• In my new sales job, I have to ___ on the phone all day.

  💡 communicate with buyers

  Show answer

  talk to customers

• She is very good at ___ and solving their issues quickly.

  💡 use the -ing form

  Show answer

  talking to customers