money-back guarantee

Meaning

A money-back guarantee is a promise by a seller to refund a customer's money if they are not satisfied with a product or service. This marketing tool builds trust and reduces the risk for the buyer. The tone is reassuring, professional, and commercial.

Examples

• All our online courses come with a thirty-day money-back guarantee.

  All our online courses come with a thirty-day money-back guarantee.

• If you are not completely satisfied, we offer a full money-back guarantee.

  If you are not completely satisfied, we offer a full money-back guarantee.

• The company stands by its products with a risk-free money-back guarantee.

  The company stands by its products with a risk-free money-back guarantee.

• I only bought the vacuum cleaner because of the money-back guarantee.

  I only bought the vacuum cleaner because of the money-back guarantee.

• Does this software subscription have a money-back guarantee if it doesn't work?

  Does this software subscription have a money-back guarantee if it doesn't work?

Common Mistakes

• ✗ The product has a money return guarantee.

  ✓ The product has a money-back guarantee.

  'Money-back' is the standard idiomatic compound adjective used in English; 'money return' is not used in this context.

• ✗ They promised a guarantee of money back.

  ✓ They offered a money-back guarantee.

  While grammatically understandable, 'money-back guarantee' is the fixed business collocation you should use.

Related Expressions

Practice

• We are so confident you will love this service that we offer a thirty-day ___.

  💡 A promise to return the buyer's money if they are unhappy with the purchase.

  Show answer

  money-back guarantee

• Since there is a ___, you have absolutely nothing to lose by trying it.

  💡 A risk-free refund policy offered by sellers.

  Show answer

  money-back guarantee