inform the client

Meaning

This phrase means to officially communicate updates, changes, or important details to a customer or business partner. It is a crucial part of professional customer service and account management. The tone is polite, professional, and reassuring.

Examples

• We need to inform the client that the delivery will be delayed by two days.

  We need to inform the client that the delivery will be delayed by two days.

• Who is going to inform the client about the new pricing structure?

  Who is going to inform the client about the new pricing structure?

• Please inform the client of our office hours during the upcoming holidays.

  Please inform the client of our office hours during the upcoming holidays.

• It is best to inform the client as soon as we identify a potential issue.

  It is best to inform the client as soon as we identify a potential issue.

• I will write an email to inform the client that their account has been activated.

  I will write an email to inform the client that their account has been activated.

Common Mistakes

• ✗ We should inform to the client about the delay.

  ✓ We should inform the client about the delay.

  Do not use 'to' after the verb 'inform'. It directly takes the object (the client).

• ✗ I will inform the client the progress of the project.

  ✓ I will inform the client of the progress of the project.

  Use the preposition 'of' or 'about' to connect the person being informed with the piece of information.

Related Expressions

Practice

• Before we charge any extra fees, we must ___.

  💡 Tell the customer about the charges first.

  Show answer

  inform the client

• Could you write an email to ___ that their order has shipped?

  💡 Let the buyer know.

  Show answer

  inform the client