hotel reception

Meaning

Hotel reception refers to the physical area or front desk in a hotel lobby where guests are welcomed, checked in, and checked out. It is the central place to go for customer service.

Examples

• Please meet me in the lobby near the hotel reception.

  Please meet me in the lobby near the hotel reception.

• The hotel reception is open twenty-four hours a day.

  The hotel reception is open twenty-four hours a day.

• I need to go down to the hotel reception to pay my bill.

  I need to go down to the hotel reception to pay my bill.

• You can find city brochures right next to the hotel reception.

  You can find city brochures right next to the hotel reception.

• There was a long queue at the hotel reception when we arrived.

  There was a long queue at the hotel reception when we arrived.

Common Mistakes

• ✗ I talked to the hotel reception and she was very nice.

  ✓ I talked to the hotel receptionist and she was very nice.

  'Reception' is the area or department, while 'receptionist' is the person who works there.

• ✗ We waited at the hotel reception desk to check in.

  ✓ We waited at hotel reception to check in.

  While 'reception desk' is correct, saying 'at hotel reception' is more natural and concise.

Related Expressions

Practice

• Let's meet near the ___ at eight o'clock.

  💡 The front desk area in the lobby.

  Show answer

  hotel reception

• Is the ___ open all night, or does it close at midnight?

  💡 The desk where you check in.

  Show answer

  hotel reception