describe the issue

Meaning

To explain a problem, challenge, or malfunction so that others can understand and resolve it. This is highly common in IT support, troubleshooting, and project management.

Examples

• Please describe the issue you are experiencing with your software.

  Please describe the issue you are experiencing with your software.

• Before we can help you, we need you to describe the issue in detail.

  Before we can help you, we need you to describe the issue in detail.

• He called customer service to describe the issue with his recent delivery.

  He called customer service to describe the issue with his recent delivery.

• Our team met to describe the issue and brainstorm potential solutions.

  Our team met to describe the issue and brainstorm potential solutions.

• When submitting a support ticket, make sure to describe the issue clearly.

  When submitting a support ticket, make sure to describe the issue clearly.

Common Mistakes

• ✗ Describe about the issue.

  ✓ Describe the issue.

  Do not use 'about' after the verb 'describe'.

• ✗ Describe me the issue.

  ✓ Describe the issue to me.

  'Describe' requires 'to' before the indirect object (the person receiving the description).

Related Expressions

Practice

• Can you ___ so our engineering team can look into it?

  💡 Explain what the problem is.

  Show answer

  describe the issue

• The customer tried to ___ but didn't know the technical terms.

  💡 Explain the malfunction.

  Show answer

  describe the issue