damaged baggage

Meaning

Luggage (suitcases, bags, backpacks) that has been broken, torn, or dented during transit or handling by the airline. Travelers use this term when reporting issues to airport customer service to claim compensation.

Examples

• My suitcase had a broken wheel, so I went straight to the desk to report damaged baggage.

  My suitcase had a broken wheel, so I went straight to the desk to report damaged baggage.

• The airline is responsible for repairing or replacing any damaged baggage.

  The airline is responsible for repairing or replacing any damaged baggage.

• Make sure to take photos of your damaged baggage before leaving the airport.

  Make sure to take photos of your damaged baggage before leaving the airport.

• She filled out a claim form for her damaged baggage at the arrivals hall.

  She filled out a claim form for her damaged baggage at the arrivals hall.

• We apologize for the damaged baggage and will process your claim as soon as possible.

  We apologize for the damaged baggage and will process your claim as soon as possible.

Common Mistakes

• ✗ I need to report some damaged baggages.

  ✓ I need to report some damaged baggage.

  'Baggage' is an uncountable noun. Never add '-s' to make it plural. Use 'bags' or 'pieces of luggage' instead.

• ✗ My suitcase is broken, where is the broken baggage office?

  ✓ My suitcase is broken, where is the damaged baggage office?

  While 'broken' is grammatically correct, 'damaged baggage' is the official industry term used on airport signs and forms.

Related Expressions

Practice

• If you notice a tear in your suitcase, you should file a ___ report immediately.

  💡 The official term for broken or ruined suitcases.

  Show answer

  damaged baggage

• The airline agreed to pay for my ___ after the zipper was ripped open.

  💡 Luggage that was harmed during the flight.

  Show answer

  damaged baggage