customer support

Meaning

This refers to the department or service that helps customers with their questions, problems, or complaints about a product or service. It is essential for maintaining good relationships with clients.

Examples

• If you have any issues with the software, please contact customer support.

  If you have any issues with the software, please contact customer support.

• She works as a customer support representative at a tech company.

  She works as a customer support representative at a tech company.

• Our customer support team is available 24/7.

  Our customer support team is available 24/7.

• Good customer support can make a huge difference for a brand.

  Good customer support can make a huge difference for a brand.

• I had to call customer support to reset my password.

  I had to call customer support to reset my password.

Common Mistakes

• ✗ I need to talk to the customer assist.

  ✓ I need to talk to customer support.

  'Assist' is a verb. 'Customer support' or 'customer assistance' is the correct term, with 'customer support' being much more common.

• ✗ The client called the customers support.

  ✓ The client called customer support.

  'Customer' is used in the singular form as a modifier in this compound noun.

Related Expressions

Practice

• If your order is late, you should email ___.

  💡 The team that helps clients.

  Show answer

  customer support

• He got a job in ___ because he likes helping people.

  💡 Two words, starts with c and s.

  Show answer

  customer support